eTrac Dispatch

 

With eTrac, a carrier’s lack of technology no longer influences your supply chain visibility.

 

eTrac provides your carriers who currently lack an operational software with a dispatch system and mobile application to ensure you can track your orders in real time.

 

The dispatch system we provide:

  • Dispatch functionality to allow dispatch of a single stop or a route to a specific driver
  • Routes can be pre-determined by zip code and pre-assigned to a driver
  • Dispatchers can review pre-assigned routes and make adjustments as needed for the day’s operation
  • Stops and routes are plotted on a map to allow visual review of the work to be completed
  • Complete job details including special instructions and notes are sent to the driver’s mobile device
  • Appointment scheduling functions to allow recording of calls to receiver, attempts, changes in appointment times, etc.
  • Complete data communication with the eTrac platform
  • Tracking tools for admin staff, including the ability to see where a stop was updated or completed in comparison with the actual location where it should have taken place. If a driver completes a job before arriving at the final destination, you’ll see it.
  • A browser-based system accessible from anywhere with an Internet connection.
  • Dispatch can be done on a laptop or desktop computer and also on a tablet or phone.
  • Dispatch application can be run on PC or Mac using Google Chrome browser.
  • Implementation, training and support from the best Customer Care group in the industry.