Wireless eTrac Simplifies Dispatch Communication
while Saving
Time
 Datatrac's mobile data communications software - Wireless eTrac - connects dispatchers and drivers in real time using cell phones. This cost-effective approach simplifies dispatch communication, improves customer service and boosts the productivity of your entire staff.
New Wireless eTrac 2
| The newest version of Wireless eTrac takes advantage of the capabilities of the new Nextel i355 and i605 phones and has been
certified by Nextel. Its major additional capability is "fire and forget" messaging. You can send messages and updates even
when you are out of coverage and all the updates will be sent when coverage is resumed. |
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| Wireless eTracTM 2.0 has greatly helped our organization. The real time capabilities
and functions of this application have increased productivity and the level of communication with our messengers drastically.
With our messengers managing their open orders, from time stamping, updating jobs and sending a signature upon completion, our
dispatchers, benefit as well. It allows our dispatchers to more effectively manage the distribution of time sensitive orders.
Communication is the key to a better environment and this application unlocks the door for technology to lead us to be a more
profitable company. The overall thought and ease of use of this application has greatly benefited us and I would recommend this
product to anyone in our industry. |
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| RDS Delivery Service |
How It Works
Our Wireless eTrac software provides complete job information to a courier's or trucker's phone
and allows them to send status updates without communicating with the dispatcher.
Consider these benefits:
- Faster, easier dispatching of jobs.
- Increased
communication
accuracy.
- Elimination of radio wait time.
- Reduced dispatch or customer service workload due to driver input of delivery times and POD information.
- Quicker response to customer inquiries.
- More on-time deliveries.
- Streamlined billing.
In addition to making your dispatchers and drivers more efficient, Wireless eTrac enhances the work environment. It reduces telephone traffic, creates more jobs per day and lowers noise in vehicles and dispatch offices. With Wireless eTrac your staff has more time to take care of your most important assets: your customers.
That's why
courier and
trucking
companies
nationwide
rely on
Wireless
eTrac to
keep them
connected.
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