Forwarders: On-line Shipment Visibility in Real Time

“The services at integrated express carriers FedEx and UPS have established a technology standard that is so high that fast web-based access to precise information about a shipment is now largely expected by anyone shipping cargo.” -AirCargo World, February 2004

Are you under market pressure to provide real-time freight  shipment status as well as signature capture for proof of delivery?

Our solutions help freight forwarders significantly improve operations and reduce costs by:

• Providing faster delivery timeframes and better quality data
• Eliminating order capture mistakes
• Reducing invoice disputes
• Meeting new shipment security regulations
• Offering customer self-service via the web

According to a recent article in Air Cargo World, “many forwarders have concluded that they must bite the bullet and foot the bill for rapid technology advancement or risk being unable to compete in an increasingly automated world.”

A case in point, Jet Delivery has realized a 60% reduction in office staff, a 25% increase in billing and invoice accuracy, a significant improvement in customer service and a ROI of less than 60 days. Learn more about the benefits of Datatrac solutions in this detailed shipment tracking case study.